“Disgraceful” for marketers to exclude Muslims – Ad chief

November 1st, 20109:20 am @

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More marketers should tailor messages to appeal to Muslims, a powerful consumer group of 1.8 billion people, said Miles Young, Global CEO of international ad agency Ogilvy & Mather.

Young, whose agency is part of WPP Group, says he wants to emphasize “the importance of Islamic branding and why the market should be appreciated by marketers.”

Istanbul baazar 300x225 Disgraceful for marketers to exclude Muslims   Ad chief

The Muslim market is a powerful market, one that should not be ignored.

“There has been some apprehension and fear about engaging properly with this audience,” he said at the sidelines of the 2010 American Muslim Consumer Conference in New Brunswick, N.J.

This audience is a big one. Nazia Hussain, head of strategy for Ogilvy Noor—Noor means “light” in Arabic—says there are 1.8 billion Muslims in the world and as many as 8 million in the U.S.

One reason it may be important for marketers to communicate with them: A growing number of young Muslims are online and feel free to express their views on the Internet, Hussain says.

The ad executives want to raise awareness of Ogilvy Noor, a consulting practice the agency launched in May to focus on Islamic branding. The group is peddling results of a study on the subject for $9,400. It has been purchased by Coca-Cola, Unilever, Nestle, Ford Motor, and American Express.

The agency has released a report benchmarking the appeal of 35 specific brands to Muslims. Among the brands getting the highest marks for being Muslim friendly: Lipton, Nestle, Kraft and Pringles. Brands that aren’t so appealing? Financial service companies Citibank, HSBC and RBS.

UPS isn’t on the brand index and Young said he didn’t know if the company, which tapped Ogilvy for global ad duties a year ago, had seen its study.

Authorities on Friday intercepted two U.S.-bound packages on UPS and FedEx cargo planes in the U.K. and Dubai. That event, says Young, shouldn’t keep marketers from stepping up efforts to engage a powerful group that may someday be as mainstream in the U.S. as the Hispanic market.

It would be “disgraceful” for marketers to “exclude a whole community,” says Young.

Source: Blogs.Forbes.com